Contact us
No phone line, no chatbot, no contact form that eats messages. This site covers wine tours across Sonoma County, from trolley days out of Sonoma Plaza to e-bike rides around Healdsburg, and the same people who write the pages read the inbox.
Reasons people write in:
- A from-price that has drifted. The nine tours here with published from-prices, starting at $145 per person (checked September 2026), can move with the season, the option chosen and the size of your group. If a card quotes a figure the live listing no longer shows, send it over. A correction like that takes minutes once confirmed.
- A description that no longer matches the tour. Operators adjust itineraries, swap winery stops, shorten a half day or retire a route entirely. Maybe the Segway tour through the vineyards changed its format, or a Healdsburg walking pairing tour dropped a stop. If something on this site reads differently from what the live booking page now says, that email is the fastest way we have of catching it, and it matters: someone may be planning their only free afternoon around it.
- Anything factually wrong on a page. Which tours actually depart from Sonoma Plaza, whether a private day covers Alexander Valley or stops at the county line, which Healdsburg walking tours include food pairings, the tasting-room scene that keeps shifting with openings like Auteur Wines: every one of those is checked against a source, and every one of them can change without notice.
- A tour we have overlooked. Sonoma County is big, covering Sonoma Valley, Russian River Valley, Dry Creek Valley and Alexander Valley, and new operators appear all the time. Run a bookable wine tour from Sonoma Plaza or Healdsburg with a live listing and a price travelers can actually find? Send the link. There is no fee to be listed and no favor owed, just a plain yes or no on whether it fits what this site covers.
- A question the FAQ and the guides do not quite answer.
Email info@sonomawinetours.org
How we respond
Honestly, and in order of urgency. A wrong price, a pickup point listed in the wrong town, a Dry Creek e-bike tour filed under the wrong category: those get fixed as soon as they check out, often within a day or two. Wider questions about which valley suits you, or whether a full day of tasting is too much, take longer to answer well, and when the answer would serve more readers than one, it ends up in a guide rather than a private reply. You will not be added to a mailing list, nothing gets pitched to you afterwards, and your address stays with us.
What we cannot do
Handle a reservation. Not a booking, not a date change, not a cancellation, not a refund. The fourteen tours described here belong to their operators, whether that is the Sonoma Valley Wine Trolley, Sonoma Wine Rides or the various companies running private and small-group days, and every transaction happens on the live listing, never through this site.
If you already hold a booking, go to your confirmation email first. It has your reference number, the meeting details and a direct way to reach whoever runs your day, whether that is a driver picking up near Sonoma Plaza or a guide leading a walking food tour in Healdsburg. Running late, want to change the date, unsure where the van will be waiting? The operator can act on that. We cannot, and for same-day problems the operator is the only channel that can fix anything.
Two details worth checking on that confirmation before you write to anyone. The pickup arrangement first: the open-air trolley meets at Sonoma Plaza, the join-in group tours pick up at hotels in Sonoma or Santa Rosa, the Healdsburg walking and e-bike days meet in town near the wineries, and private tours come to you, so the meeting point on your voucher is the one that counts. Then the cancellation window, which every listing here states as free cancellation. The live booking page is the authority on both.
Torn between the options? The comparison of tour types lays out all fourteen listings side by side, which is quicker than an email exchange, and the guides work through the timing and the driving question behind most of the messages we get.